Who We Are
Founded in 2013, Boutique Home Centre has become one of Australia's most trusted tile retailers, supporting more than 30,000 repeat homeowners, builders, designers, and trade clients across the country.
Our promise "Experience the Boutique Home Centre Difference" — reflects how we work. Whether you're tiling a single bathroom or sourcing materials for a full home build, you receive the same reliable service, professional guidance, and attention to detail.
As a 100% Australian-owned business, we understand what local customers need: fast support, clear communication, and tile solutions that bring your vision to life. Our nationwide team brings strong industry knowledge and on-the-ground experience, helping clients in metro and regional areas alike.
We make tile selection, sample sourcing, delivery, and trade support simple. By taking the hassle out of the process, we give homeowners, builders, and designers more time to focus on what matters — creating beautiful spaces while we handle the rest.
The creative minds behind our studio
As designers we are constantly thinking about how people live and what problems we could solve for them.
Locally sourced and curated collections
Trusted quality & customer satisfaction
Wide range of premium tile options
Transparent Value
Clear, honest pricing with no hidden costs—what you see is what you pay for.
Showroom-Tested
If we wouldn't put it in our own home, it doesn't make it onto the shelf.
Built to Last
Engineered for durability, our tiles are made to withstand time, wear, and changing trends.
Sustainable Commitment
We prioritize ethical sourcing, efficient production, and long-term environmental responsibility in every piece.
Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
Most orders are picked, packed and dispatched from our Melbourne warehouse within 1–2 business days of payment clearing. Stocked items typically arrive within 3–7 business days depending on your location, while larger pallet deliveries or made-to-order ranges may take a little longer — you'll receive a tracking link by email as soon as your order leaves us. If you have a deadline (renovation, builder schedule, settlement date), reach out before ordering and we'll confirm realistic timing for you.
Do you ship internationally?
Do you ship internationally?
At this stage we ship exclusively within Australia. Tile and stone products are heavy, fragile and costly to send overseas safely, so we've chosen to focus on doing the Australian experience really well rather than offering international freight we can't stand behind. If you're an interior designer or trade client coordinating an overseas project, get in touch — we're happy to work with your nominated freight forwarder on a case-by-case basis.
What is your return policy?
What is your return policy?
We want you to be genuinely happy with what you receive. Stocked items in original, unopened condition can be returned within 14 days of delivery for a refund or store credit — a restocking fee may apply to help cover freight and handling. Because tile is produced in batches and many of our ranges are special-order or cut to size, custom orders, clearance items and partial boxes are non-refundable. Naturally, anything that arrives damaged or incorrect is our responsibility — just send us a photo within 48 hours of delivery and we'll sort it out promptly.
What are your sizing options?
What are your sizing options?
Our range covers everything from small mosaic and subway formats through to large-format slabs suitable for feature walls and seamless floors. Common sizes you'll find across our collections include 300×600mm, 600×600mm, 600×1200mm and oversized 1200×2400mm panels, along with specialty shapes like hexagons, fishscale and herringbone. Each product page lists the exact dimensions, thickness and coverage per box — if you're not sure what suits your space, our team is happy to talk you through the options or arrange samples before you commit.